Building Claims

Building Claims and Services

in4mo Building Claims – Introduction Video

The basics still apply. A short introduction video that explains in4mo Building Claims.

Building Claims, Contractor, iCC, Inspector, and Project Manager

Work Plan in the Web Portal – Webcast

Learn all about the workplan in the web portal by watching this webcast

Building Claims, Craftsman, Inspector, iRV, and Project Manager

in4mo Remote Video – Webcast

Making video calls in in4mo? Here’s how.

Building Claims, Craftsman, Inspector, and Project Manager

How to add a budget in in4mo (video)

Short video on how to add a budget

Building Claims, Craftsman, Inspector, and Project Manager

How to edit a budget in in4mo (video)

Short video about editing budgets.

Building Claims, Contractor, and General

How to add a new member in in4mo (video)

Short video about adding new members to the portal.

Building Claims, Contractor, Craftsman, Inspector, Project Manager, and Task Reporter

How to Log in to in4mo TaskReporter Mobile Application (video)

Short video about logging into the app.

Building Claims, Contractor, Craftsman, Inspector, and Project Manager

How to get a new password in in4mo (video)

Short video about resetting your password.

Building Claims, Contractor, Craftsman, General, Inspector, Project Manager, Report Builder, and Supplier Admin

How to use the support request in in4mo (video)

Short video about the support request feature.

Building Claims

Raw Cases – User Guide

The raw cases feature gives insurance companies the possibility to give select partners the possibility to create preliminary cases, which can later be merged with cases created by the insurance companies, or transferred into normal cases. This can be a useful tool for handling cases outside of normal business hours or during nature events that cause a large influx of cases.

Building Claims and Contractor

Customer Page – User Guide

In in4mo it is possible to give customers access to an own customer page, where they can see information about their case as well as giving a communication channel. The page is highly configurable in terms of what information is shown on the page, and the feature is available both to Building Claims and Contractor customers. In this user guide you will learn more about how the page works and is set up.

Building Claims

Technical Adviser – User Guide

Insurance companies have the possibility to give own users the role as a technical adviser, who are then available as an own chat recipient in cases, and have the possibility to add own case reminders, among other possibilities. Read to user guide to learn more about the role.

Building Claims, Services, and Task Reporter

in4mo Building Claims and Your Suppliers (video)

A short introduction video going through the service company work and the benefits.

Building Claims and Services

Customer Transparency in in4mo Building Claims (video)

The power of transparency to increase insurance customers’ satisfaction as they report property damage claims.

Building Claims, Contractor, General, iCC, Inspector, and Project Manager

iCC Work Plan in the Web Portal – User Guide

Using iCC to estimate the cost of a repair project is fast and easy. It can be done both in the Task Reporter app and in the web portal. In this document we focus on how to do it in the web portal.

Building Claims, General, and Roles

External Case Handler – User Guide

The guide will explain the role and the possible authorities, as well as explaining how to assign and handle the cases.

Building Claims, Contractor, Craftsman, General, Inspector, Project Manager, Supplier Admin, and Training & Certification

in4mo certification

Here you find more information on how to get certified for in4mo.

Building Claims, Contractor, General, Inspector, Project Manager, and Supplier Admin

in4mo Basics – User Guide

To get the most from the in4mo service you need to know the basics. This guide will explain all from case list and dashboard to statuses and the process steps.

Building Claims, Contractor, iCC, Inspector, Project Manager, and Task Reporter

How to Estimate Costs in iCC – User Guide

The in4mo Cost Calculation solution will help you to estimate the cost for a damage or a renovation project. Here you get the foundation for make them fast and easy.

Building Claims, Contractor, iCC, and Supplier Admin

iCC Price Management – User Guide

To estimate the repair cost in iCC, hourly rates and other cost elements must be defined, in this guide we tell you how.

Building Claims, Contractor, Craftsman, Inspector, iRV, and Project Manager

in4mo Remote Video For Partner Users – User Guide

A short guide to go through the steps to make a video call with in4mo Remote Video (iRV)

Building Claims, Contractor, and Inspector

Reporting in the Webportal – User Guide

There might be several reasons to work on an inspection report in the web portal. This giude gives you the needed tools for preparing a site visit, continuing the report work after the visit or doing the full task at the desk.

Building Claims, Contractor, General, and Supplier Admin

Authorities and Roles in in4mo – User Guide

The guide goes through the different authority levels and roles and what they mean.

Building Claims, Inspector, Project Manager, and Supplier Admin

RFQ – Request For Quotation – User Guide

The RFQ feature is a great complement to iCC for bigger repairs or if you have a limited partner network. Here we go through the process of running an RFQ in in4mo.

Building Claims, General, Inspector, and Project Manager

RFQ – Webcast

Learn to use the RFQ (Request For Quotations) feature in in4mo Building Claims.

Building Claims, Contractor, and General

Statuses in in4mo

in4mo will help you to keep track of all ongoing activities, making sure that all involved know what they should do and when as well as keeping a record of everything for follow up. To do this we have a number of steps and checkpoints during the process of completing the work. These steps are defined as described in the PDF.

Building Claims, Contractor, General, Inspector, Project Manager, and Supplier Admin

Notifications in in4mo – User Guide

Thanks to the optimized process and the different checkpoints the system can send out notifications via email and SMS to the users. This document describes the basics of the notification system and what settings can be done by the user.